Terms of Service

DIGI EX PRO (PTY) LTD

South Africa

Last revision: 20th July 2026

IMPORTANT: Please read these Terms carefully before using the Services. By accessing or using the Services, you agree to be bound by these Terms in their entirety. If you do not agree, do not access or use the Services.

1. Who We Are

The Services are provided by Digi Ex Pro (Pty) Ltd, a private company incorporated in South Africa, registration number 2023/150340/07, with its registered office at 1 Hood Avenue, Rosebank, Johannesburg, Gauteng, 2196 ("Digi Ex Pro", "we", "us", "our").

Digi Ex Pro is a crypto asset service provider and an authorised financial services provider licensed by the Financial Sector Conduct Authority (FSCA) under the Financial Advisory and Intermediary Services Act 37 of 2002 ("FAIS Act"), FSP licence number 53786, and is an accountable institution under the Financial Intelligence Centre Act 38 of 2001 ("FIC Act"). The information in this section is provided in accordance with section 43 of the Electronic Communications and Transactions Act 25 of 2002 ("ECTA").

Contact: support@zione.com | Privacy: privacy@zione.com

2. Definitions

In these Terms:

"Account" means your registered user account with Digi Ex Pro.
"Platform" means the website, mobile applications and related interfaces used to access the Services.
"Crypto asset" means a digital representation of value declared a financial product under the FAIS Act, that can be traded, transferred or stored electronically and that uses cryptographic techniques and distributed ledger technology.
"Fiat" means government-issued currency.
"Fees" means charges payable to us as described on the Platform or in these Terms.
"Consumer" has the meaning given in the Consumer Protection Act 68 of 2008 ("CPA"), where that Act applies.
"Losses" means all claims, liabilities, damages, judgments, awards, fines, penalties, costs and expenses, including reasonable legal fees on an attorney-and-own-client scale.

3. Scope of the Services

3.1 What we provide

Digi Ex Pro provides a platform enabling users to exchange crypto assets across three primary transaction types: Crypto-to-Crypto exchanges (swapping one supported crypto asset for another); Crypto-to-Fiat conversions (selling crypto assets in exchange for government-issued currency); and Fiat-to-Crypto purchases (buying crypto assets using government-issued currency) (collectively, "Exchange Transactions"). The Services may also include: custody (safekeeping and administration) of client crypto assets, as described in section 7A; deposits and withdrawals; transaction reporting; and customer support and compliance onboarding.

3.2 Dealing model

Unless expressly stated otherwise, Digi Ex Pro acts as principal to all Exchange Transactions. For Crypto-to-Crypto, Crypto-to-Fiat and Fiat-to-Crypto transactions, we quote a price at which we are willing to exchange, and you may accept or reject that quote. Your transaction is always with Digi Ex Pro directly, not with any external venue or liquidity provider.

3.3 Service availability

Supported assets, pairs, minimum/maximum sizes, operating hours and settlement windows are described on the Platform and may vary. We may add, modify, restrict or discontinue any service at any time in our sole discretion, with or without notice, except where mandatory law requires otherwise. We are not liable for any loss arising from such changes.

4. Eligibility and Permitted Use

4.1 Age and capacity. You may use the Services only if you are at least 18 years old and have the full legal capacity to enter into a binding contract.

4.2 Compliance with law. You must use the Services in strict compliance with all applicable laws, including AML/CFT and sanctions requirements.

4.3 Sanctions. You must not use the Services if you are a sanctioned person, acting on behalf of a sanctioned person, or located in a restricted jurisdiction. Digi Ex Pro may refuse, block or terminate access without notice if it reasonably suspects any of the foregoing.

4.4 Restricted jurisdictions. We may restrict or refuse access in any jurisdiction at our sole discretion.

4.5 Representations. Each time you use the Services, you represent and warrant that: (a) you satisfy the eligibility criteria above; (b) your use is lawful in your jurisdiction; and (c) all information you provide is accurate, complete and current. Any breach of these representations entitles us to immediately terminate your Account and pursue all available remedies.

4A. Regulatory Status, Non-Solicitation and Client Initiative

4A.1 Digi Ex Pro (Pty) Ltd is authorised and regulated only in South Africa, as described in section 1. It is not authorised, licensed or registered as a crypto-asset service provider or otherwise under Regulation (EU) 2023/1114 (the Markets in Crypto-Assets Regulation, “MiCA”), under the laws of any European Union or European Economic Area (EU/EEA) member state, or under the laws of any jurisdiction other than South Africa.

4A.2 We do not market, advertise, promote, solicit or otherwise direct the Services to persons resident or established in the EU/EEA, or in any jurisdiction where doing so would require an authorisation we do not hold. Nothing on our website or in any communication from us constitutes an offer, inducement or solicitation in any jurisdiction where that would be unlawful or would require an authorisation we do not hold.

4A.3 Where we provide the Services to any such person, we do so solely because that person contacted us and requested the Services on their own exclusive initiative. In that case we may provide only the specific service requested and crypto-assets or services of the same type, in the context of that request; we do not send unsolicited offers of new or different crypto-assets or services.

4A.4 You are responsible for ensuring that opening an Account with, and using the Services of, Digi Ex Pro (Pty) Ltd is lawful in your country of residence and in any jurisdiction from which you access the Services. By registering you confirm that you are doing so on your own initiative and that your use of the Services is lawful for you. Access may be restricted in certain jurisdictions, and your use of the Services may not be covered by any government compensation scheme or investor- or consumer-protection scheme outside South Africa.

5. Account Registration, Verification and Security

5.1 Registration. To use certain Services you must create an Account and provide accurate, current and complete information. You warrant that all information provided is true.

5.2 Verification. We are required to verify your identity and conduct customer due diligence under the FIC Act. If you fail to provide required information, or if verification fails, we may refuse to open an Account, restrict functionality, or suspend or terminate your Account without liability to you.

5.3 Account security. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity under your Account. Digi Ex Pro is entitled to treat any instruction issued using your credentials as authorised by you, regardless of whether you actually authorised it, except to the extent mandatory law provides otherwise.

5.4 Notification. You must promptly notify us of any suspected unauthorised access or security breach. We are not liable for loss resulting from your failure to do so.

6. Quotes, Execution, Pricing and Trade Finality

6.1 Request for quote (RFQ). To execute a Crypto-to-Crypto, Crypto-to-Fiat or Fiat-to-Crypto Exchange Transaction you submit a request specifying the asset pair, direction and amount. We may require pre-funding or confirmed fiat availability before providing a quote.

6.2 Quotes. A quote is valid only for the time stated and may be withdrawn or updated if market conditions change or the quote expires. Quoted prices may include a spread and may differ from indicative prices on external venues.

6.3 Acceptance. An Exchange Transaction is formed only when you accept a valid, unexpired quote and we confirm acceptance. Acceptance of an expired quote has no legal effect unless we expressly re-confirm the price in writing.

6.4 No advice. Quotes and execution are provided on an execution-only basis and are not financial advice or a personal recommendation within the meaning of the FAIS Act.

6.5 Trade finality. Once an Exchange Transaction is confirmed, it is final and non-reversible. For Crypto-to-Crypto and Crypto-to-Fiat transactions, you bear sole responsibility for ensuring the accuracy of all wallet addresses, asset types and network selections prior to confirmation. For Fiat-to-Crypto transactions, you bear sole responsibility for ensuring the accuracy of banking details and fiat amounts. We accept no liability for errors in instructions submitted by you.

6.6 Risk transfer. You bear all price risk from the moment a trade is confirmed. Settlement risk remains with you in respect of delays caused by your bank, blockchain networks or third-party providers.

6.7 Errors. Where we determine that a quote or result was caused by a technical error or obvious mistake, we may correct, cancel or reverse the affected transaction. You must promptly repay any amounts received as a result of such an error. If you fail to do so, we may recover such amounts by deducting them from your Account balance or by any other lawful means.

6.8 Records as conclusive evidence

Transaction records, trade confirmations and account statements generated by the Platform shall, in the absence of manifest error, be conclusive and binding evidence of the terms of each Exchange Transaction (whether Crypto-to-Crypto, Crypto-to-Fiat or Fiat-to-Crypto) and shall be admissible in any legal or arbitral proceeding as prima facie proof of their contents. The burden of proving any alleged error rests solely with you. You waive any right to challenge such records solely on the basis that they are in electronic form.

7. Funding, Settlement, Deposits and Withdrawals

7.1 Funding. Exchange Transactions may require sufficient crypto asset balances (for Crypto-to-Crypto and Crypto-to-Fiat transactions) or confirmed fiat funds (for Fiat-to-Crypto transactions). We may refuse or cancel any Exchange Transaction if the required assets or funds are not available at the time of execution.

7.2 Settlement timing. Settlement depends on the asset, network conditions and compliance checks. We are not liable for delays outside our reasonable control.

7.3 Blockchain risks. Crypto-asset transfers depend on third-party networks. Sending assets on an incorrect network or to an incorrect address may result in permanent, unrecoverable loss. Digi Ex Pro accepts no responsibility for such loss.

7.4 Compliance holds. Deposits, withdrawals or settlement may be delayed, held or rejected where required by law or where we reasonably determine this is necessary for AML/CFT, sanctions, fraud-prevention or risk-management purposes. We are not liable for any loss arising from such holds.

7.5 Failed settlement. If an Exchange Transaction (whether Crypto-to-Crypto, Crypto-to-Fiat or Fiat-to-Crypto) cannot be settled due to your failure, compliance restrictions, banking rail delays or events outside our reasonable control, we may cancel the transaction. Where cancellation occurs after market movements, you may be liable for resulting costs and losses as evidenced by us.

7.6 Right of set-off

Digi Ex Pro may, at any time and without prior notice to you, set off any amount owed by you to Digi Ex Pro (including Fees, costs, Losses or amounts resulting from trade cancellations or errors) against any funds or assets held in your Account or otherwise owed by Digi Ex Pro to you, to the fullest extent permitted by law. Exercise of set-off rights does not limit our right to pursue any shortfall by other available means.

7A. Custody of crypto assets

7A.1 The custody service. We hold client crypto assets in custody as part of the Services, using institutional wallet infrastructure provided by Fireblocks Ltd. Each client is assigned a dedicated deposit wallet address for each supported crypto asset. Settled client assets are held in a pooled client custody account that contains client assets only and is segregated from Digi Ex Pro’s own assets; your individual entitlement is recorded in our internal client ledger per asset and reconciled against on-chain balances daily (totals) and monthly (in full detail).

7A.2 Your ownership. Beneficial ownership of custodied crypto assets remains with you at all times. Custodied client assets do not form part of Digi Ex Pro’s own assets and are intended, by virtue of their segregation and our records, to be identifiable and separable from Digi Ex Pro’s estate in any insolvency. Nothing in this section transfers title of your assets to us.

7A.3 No use of your assets. We do not lend, stake, pledge, rehypothecate, invest or otherwise use custodied client assets for our own account or anyone else’s, and we derive no yield from them. Your assets leave the pooled custody account only: (a) to execute a conversion or transfer you have instructed (including transfers to our approved liquidity providers strictly in the amount and for the duration required to execute your trade); (b) to pay a withdrawal to your verified own account or wallet; or (c) as required by law or a competent authority.

7A.4 Withdrawals. Withdrawal instructions are executed only to your verified own bank account or wallet (see section 7 and our first-party payment rule). Validated instructions received within business hours are processed the same business day, subject to compliance holds (including under section 34 of the FIC Act), network conditions and our transfer-approval controls; instructions received or validated outside business hours are processed the next business day.

7A.5 Forks, airdrops and network events. We are not obliged to support any fork, airdrop or similar network event. Where we elect to support one, we will credit resulting assets attributable to your custodied balance on a reasonable-efforts basis and will notify you of our treatment of the event. Unsupported forked or airdropped assets may be irrecoverable, and we accept no liability for their loss where we have elected, acting reasonably, not to support them.

7A.6 Custody risk and liability. Custody of crypto assets carries technology and security risks, including the risk of key compromise or platform failure. We maintain the security, governance and incident-response controls described in our Custody and Safeguarding Policy. Our liability in connection with custody is subject to section 20 (Limitation of liability), save that nothing limits liability that cannot be excluded under the Consumer Protection Act or other applicable law.

7A.7 Termination. On termination of your account, we will transfer your custodied assets to your verified own wallet or account within a reasonable period, subject to applicable law, compliance holds and outstanding obligations. Assets that cannot be returned because you fail to provide a verified destination will be held under this section, and we may charge a reasonable custody fee after 90 days’ notice.

8. Crypto-Asset Exchange Risks

8.1 High-risk nature. Crypto assets are highly volatile and speculative instruments. You may lose the entire value of any investment. Past performance does not guarantee future results.

8.2 Pricing. Exchange rates for Crypto-to-Crypto, Crypto-to-Fiat and Fiat-to-Crypto transactions depend on liquidity and market conditions at the time of the quote and may differ materially from prices on external venues. Fiat-to-Crypto rates are additionally subject to banking rail timing and cut-off constraints.

8.3 Regulatory risk. Laws on crypto assets may change and may affect service availability or the legal treatment of transactions. Digi Ex Pro is not liable for loss arising from regulatory changes.

8.4 Your sole responsibility. You are solely responsible for assessing the suitability of any transaction for your circumstances, securing your devices and credentials, and ensuring your use is lawful. Digi Ex Pro does not assess suitability.

9. No Financial, Legal or Tax Advice

Digi Ex Pro provides services on an execution-only basis and does not provide financial advice, legal advice or tax advice. Any information, commentary or educational material is for general information only and does not constitute a recommendation. You are solely responsible for your own decisions and for obtaining independent professional advice where appropriate.

10. Fees, Spreads and Taxes

10.1 Fees. We may charge Fees, either as separately disclosed charges and/or incorporated into the quoted price via a spread. Applicable Fees will be disclosed in the quote or on the Platform.

10.2 Third-party fees. Network fees (e.g. blockchain gas), banking charges and other third-party costs are your responsibility unless expressly stated otherwise.

10.3 Changes. We may update fee schedules at any time. Updated schedules apply from the date posted on the Platform.

10.4 Taxes. You are solely responsible for determining and paying all taxes applicable to your use of the Services.

11. AML/CFT, Sanctions Compliance and Monitoring

11.1 Compliance measures. We apply customer due diligence, sanctions and PEP screening, transaction monitoring and related controls as required by the FIC Act.

11.2 Information requests. You must promptly provide all requested information and documents and keep your information accurate and up to date. Failure to do so entitles us to restrict or terminate your Account immediately.

11.3 Refusals. We may refuse onboarding, restrict services, freeze assets, suspend or terminate Accounts at our sole discretion where required by law or where we reasonably suspect non-compliance, fraud or abuse. We are not liable for loss arising from such actions.

12. Privacy and Data Protection

We process personal information in accordance with our Privacy Notice (South Africa), which forms part of these Terms. By using the Services, you consent to such processing. We may retain records for as long as required by law or our compliance programme, even after Account closure.

13. Acceptable Use and Prohibited Activities

You must not use the Services to:

Violate any law, regulation, sanctions requirement or court order.
Engage in money laundering, terrorist financing, fraud or deceptive activity.
Infringe intellectual-property or other proprietary rights.
Distribute malware or attempt unauthorised access to the Platform.
Interfere with or disrupt the Platform through automated scraping or abusive API usage.
Provide false, misleading or incomplete information.

Breach of this section entitles Digi Ex Pro to immediately terminate your Account, forfeit any pending transactions and pursue all available legal and equitable remedies, including injunctive relief without bond.

14. Intellectual Property

14.1 Ownership. The Platform and all content (excluding user-provided content) are owned by Digi Ex Pro or its licensors and are protected by intellectual-property law.

14.2 Limited licence. We grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable licence to access and use the Services for your personal or internal business purposes only, subject to these Terms.

14.3 Restrictions. You must not copy, modify, reverse engineer, decompile, disassemble, distribute, sell, resell or create derivative works of the Platform or content.

14.4 Trademarks. "Digi Ex Pro" and related marks are trademarks of Digi Ex Pro and may not be used without our prior written consent.

14.5 Data and analytics licence

By using the Services, you grant Digi Ex Pro a perpetual, irrevocable, worldwide, royalty-free licence to use, process, store and analyse data generated through your use of the Services (in anonymised or aggregated form) for the purposes of operating, improving and securing the Services, fulfilling compliance obligations, and conducting business analytics. Digi Ex Pro owns all rights in derived analytics, models and insights produced from such data. This licence survives termination of your Account.

15. Third-Party Services

The Services may integrate third-party content or tools. We do not control third-party services and are not responsible for their content, policies or availability. Your dealings with third parties are at your own risk and are subject to their terms.

16. Service Changes, Downtime and Maintenance

We may modify, suspend or discontinue any part of the Services at any time for technical, security, legal, compliance or business reasons, in our sole discretion. We are not liable for any loss arising from such modifications, suspension or discontinuation. We do not guarantee uninterrupted or error-free operation.

17. Suspension and Termination

17.1 By you. You may close your Account at any time, subject to settling all pending obligations and compliance holds.

17.2 By us. We may suspend or terminate your access immediately and without notice if: (a) you breach these Terms; (b) we are required to by law or a competent authority; (c) it is necessary to protect the Platform or other users; (d) you fail verification or compliance checks; or (e) you provide false or misleading information.

17.3 Consequences. On termination, your licence to use the Services ends immediately. Digi Ex Pro may retain your records as required by law or our compliance programme. Outstanding balances will be returned subject to applicable compliance holds and deduction of all amounts owed by you. Provisions relating to liability, indemnification, records, dispute resolution and IP survive termination indefinitely.

18. Consumer Rights

18.1 CPA. Where the CPA applies to you, you have rights afforded by that Act and nothing in these Terms limits mandatory consumer rights.

18.2 Cooling-off. The cooling-off right in section 44 of ECTA does not apply to financial services or to transactions whose price depends on financial market fluctuations, which includes all crypto-asset transactions.

18.3 Juristic persons. The CPA does not apply to juristic persons whose asset value or annual turnover exceeds the threshold prescribed under the CPA.

19. Disclaimers of Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, DIGI EX PRO EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, RELIABILITY AND NON-INFRINGEMENT. WE MAKE NO WARRANTY THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR ACHIEVE ANY INTENDED RESULT. NO ORAL OR WRITTEN INFORMATION PROVIDED BY DIGI EX PRO CREATES ANY WARRANTY NOT EXPRESSLY SET OUT IN THESE TERMS. THIS DOES NOT EXCLUDE MANDATORY RIGHTS UNDER THE CPA OR OTHER APPLICABLE LAW.

20. Limitation of Liability

20.1 Aggregate cap. To the maximum extent permitted by law, Digi Ex Pro's total aggregate liability to you for all claims arising under or in connection with these Terms shall not exceed the lesser of: (a) the total Fees paid by you to Digi Ex Pro in the twelve (12) months immediately preceding the event giving rise to the claim; or (b) ZAR 10,000 — whichever is lower.

20.2 Excluded losses. To the maximum extent permitted by law, Digi Ex Pro is not liable for any indirect, incidental, special, consequential, exemplary or punitive loss (including loss of profit, revenue, business, data, goodwill or anticipated savings), even if advised of the possibility of such loss.

20.3 Non-excludable liability. Nothing in these Terms limits liability that cannot be excluded under applicable law, including liability for fraud, intentional misconduct or death or personal injury caused by our negligence.

20.4 Network and third-party events. We are not responsible for loss resulting from blockchain or network incidents, protocol failures, third-party outages, bank delays or the acts or omissions of third parties.

20.5 Mitigation. You must take reasonable steps to mitigate any loss you suffer. We are not liable for loss that you could have avoided through reasonable mitigation.

21. Indemnification

21.1 General indemnity. You agree to indemnify, defend and hold harmless Digi Ex Pro, its holding companies, subsidiaries, affiliates, officers, directors, employees, agents, licensors and service providers (collectively, "Digi Ex Pro Parties") from and against all Losses arising out of or relating to:

Your use of, or inability to use, the Services.
Your breach of these Terms or any representation or warranty made by you.
Your violation of any applicable law, regulation, sanctions requirement or third-party right.
Any information or content you provide to us.
Your negligence, fraud or wilful misconduct.
Any claim by a third party arising from your use of the Services.

21.2 Scope. This indemnity applies to all users, including consumers, to the fullest extent permitted by mandatory law, including the CPA. Where the CPA limits indemnity obligations for consumers, this indemnity applies only to the extent permitted.

21.3 Control. Digi Ex Pro reserves the right to assume exclusive control of the defence of any matter subject to indemnification at your expense, and you agree to cooperate fully. You must not settle any claim without our prior written consent.

22. Complaints

You may submit complaints to support@zione.com. We will acknowledge receipt promptly and aim to resolve complaints within six (6) weeks. If your complaint is not resolved to your satisfaction, you may refer it to the FAIS Ombud within six (6) months of our final response. You may also raise conduct concerns with the FSCA or, where the CPA applies, the National Consumer Commission.

23. Governing Law and Jurisdiction

23.1 Governing law. These Terms are governed exclusively by the laws of the Republic of South Africa, without regard to its conflict-of-law provisions.

23.2 Submission to jurisdiction. You irrevocably submit to the exclusive jurisdiction of the courts of the Republic of South Africa and waive any objection to proceedings in those courts on the grounds of venue, inconvenient forum or otherwise.

23.3 Mandatory consumer rights. If you are a consumer habitually resident outside South Africa, you may also benefit from mandatory consumer-protection provisions of the law of your country of residence; nothing in these Terms deprives you of those protections where they apply.

23A. Mandatory Arbitration

IMPORTANT: THIS SECTION REQUIRES YOU TO RESOLVE MOST DISPUTES WITH DIGI EX PRO THROUGH BINDING ARBITRATION RATHER THAN IN COURT. PLEASE READ IT CAREFULLY.

23A.1 Agreement to arbitrate. Subject to section 23A.4, any dispute, controversy or claim arising out of or in connection with these Terms, or the breach, termination or validity thereof, shall be finally resolved by binding arbitration administered by the Arbitration Foundation of Southern Africa (AFSA) under its Commercial Arbitration Rules in force at the time the dispute is referred. The seat of arbitration shall be Johannesburg, South Africa. Proceedings shall be conducted in English. The arbitral award shall be final and binding on the parties and may be made an order of court.

23A.2 Arbitrator's powers. The arbitrator shall have the power to grant any remedy or relief that a court of competent jurisdiction could grant, except as limited by these Terms.

23A.3 Confidentiality. All arbitral proceedings, submissions, awards and related materials shall be confidential.

23A.4 Exceptions. Either party may seek urgent or interim relief from a court of competent jurisdiction. Digi Ex Pro may also pursue debt collection and recovery in any court of competent jurisdiction.

23B. Class Action Waiver

TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT AS A CLASS, CONSOLIDATED, REPRESENTATIVE OR COLLECTIVE ACTION. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS OR REPRESENTATIVE ACTION OR PROCEEDING. IF FOR ANY REASON A CLAIM IS PERMITTED TO PROCEED IN COURT, YOU IRREVOCABLY WAIVE YOUR RIGHT TO A JURY TRIAL.

24. Changes to These Terms

We may update these Terms at any time in our sole discretion. The revised Terms will be posted on the Platform with an updated "Last revision" date. For material changes, we will provide at least fourteen (14) days' notice via email or in-Platform notification where reasonably practicable. Your continued use of the Services after the notice period constitutes your unconditional acceptance of the revised Terms. If you do not accept revised Terms, your sole remedy is to cease using the Services and close your Account before the effective date.

25. Electronic Communications

By using the Services, you consent to receiving electronic communications from us (including email and in-app notifications) for operational, security, compliance and legal purposes. Electronic communications and electronic signatures satisfy applicable legal requirements under ECTA where permitted by law. You agree that electronic records constitute valid and binding records.

26. Assignment

You may not assign, transfer, delegate or sublicence your rights or obligations under these Terms without our prior written consent, and any purported assignment without consent is void. Digi Ex Pro may assign these Terms (including all rights and obligations) at any time, including as part of a corporate reorganisation, merger, acquisition, sale of assets or operation of law, without your consent and without reducing your mandatory rights.

27. Severability

If any provision of these Terms is found unlawful, invalid or unenforceable, that provision will be severed or limited to the minimum extent necessary, and the remaining provisions will remain in full force and effect. Any provision that is illegal or unenforceable in a particular jurisdiction will be deemed severed for that jurisdiction without affecting its enforceability elsewhere.

28. No Waiver

A failure or delay by Digi Ex Pro to exercise or enforce any right, power or remedy under these Terms does not constitute a waiver of that right, power or remedy. A single or partial exercise of any right does not preclude any further exercise thereof or the exercise of any other right.

29. Entire Agreement

These Terms, together with the Privacy Notice and any product-specific terms or notices presented on the Platform, constitute the entire agreement between you and Digi Ex Pro regarding the Services and supersede all prior or contemporaneous representations, understandings or agreements (whether oral or written).

30. Force Majeure

Digi Ex Pro is not liable for any delay or failure to perform resulting from causes beyond its reasonable control, including natural disasters, war, terrorism, civil unrest, strikes, power or internet failures, third-party outages, pandemics, government action, regulatory directives or blockchain network events. In such circumstances, our obligations will be suspended for the duration of the force majeure event.

31. Relationship of the Parties

Nothing in these Terms creates a partnership, joint venture, agency, employment or trust relationship between you and Digi Ex Pro. You may not make representations or incur obligations on behalf of Digi Ex Pro.

32. Survival

The following provisions survive termination of these Terms indefinitely: Section 6.8 (Records), Section 7.6 (Set-off), Section 12 (Privacy), Section 14.5 (Data licence), Section 19 (Disclaimers), Section 20 (Limitation of liability), Section 21 (Indemnification), Section 23 (Governing law), Section 23A (Arbitration), Section 23B (Class action waiver), and any other provision that by its nature is intended to survive.

Legal Disclaimer

These Terms have been prepared for informational and commercial purposes. Digi Ex Pro recommends that you obtain independent legal advice before agreeing to these Terms. Nothing in these Terms constitutes legal advice. Digi Ex Pro reserves all rights not expressly granted herein.